Bristol Myers Squibb: Integrated services for greater efficiency

In 2010, Veolia assumed sole responsibility for an array of technical and support services on behalf of the pharmaceutical giant Bristol Myers Squibb (BMS), at its sites throughout Europe.
By focusing on their core business, manufacturers can reduce their operating costs while simultaneously meeting their environmental goals.
Veronica Capella
Director, Major Projects, Veolia Environnement Industries

An exceptionally broad range of services creating an optimal integrated solution for our client

Eight sites in
Six European countries

The Challenge

Eleven sites in Europe and a wide range of services

The scope of services included in Veolia’s contract with Bristol Myers Squibb (BMS) is exceptionally broad: utilities and water cycle management, multi-technical maintenance, janitorial services, grounds management, laboratory support activities and an array of services for building occupants, including cleaning, reception and dining services. The contract encompasses 11 production, research and administrative sites: three in the UK; two in Ireland; two in Italy; and one each in Germany, Belgium, Spain and France.


Veolia's Solution

A single source for Integrated solutions

Veolia has demonstrated its ability to draw on its full range of expertise in utilities – the water cycle, hazardous and non-hazardous waste management, recycling of solvents and more – to produce a single, integrated solution.

Veolia’s ISO 9001-certified Business Manual System, with its incorporation of ISO 14001 and OHSAS 18001 standards for managing environmental impact and safety-related risks, ensures that uniform, standardised procedures are in place at each of BMS’s sites.

Moreover, Veolia has proposed several solutions to improve energy efficiency, reduce their water consumption and recover waste at BMS facilities.

Benefits for our client

  • An integrated organisation that guarantees a single point of contact and a standardised solution at every site
  • Development of a customer relations reporting and management tool for tracking the contract’s performance indicators
  • Multi-technical and multi-site maintenance led to the creation of a dedicated subsidiary, VEIS


Our  Solutions in Energy, Water and Waste



Veolia is uniquely positioned to service industry, government and commercial entities in improving performance, managing water, waste and energy.

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